AI Services / Generative AI

Turn your information into intelligent business experiences

Missioned builds Generative AI applications that connect foundation models with enterprise knowledge, data, and workflows, helping businesses create more useful customer experiences, accelerate knowledge work, and make information easier to access and act on.

Business inputs transformed by generative AI into useful digital outputs
The challenge

Make Generative AI useful in your business context

A foundation model can generate impressive responses, but business value depends on what surrounds the model. AI needs access to the right information, integration with existing systems, appropriate controls, and an experience designed around how people actually work.

Scattered knowledge

Make information distributed across documents, systems, and repositories easier to discover and use.

Time consuming knowledge work

Accelerate research, summarization, analysis, drafting, and other information intensive activities.

Generic AI responses

Ground model outputs in relevant enterprise information and business context.

Disconnected experiences

Bring AI capabilities into the applications and workflows employees and customers already use.

Capabilities

Build Generative AI around your knowledge and workflows

We design Generative AI applications around the information people need, the tasks they perform, and the systems where that work happens.

Enterprise AI assistants

Create intelligent assistants that help employees or customers access information and complete knowledge intensive tasks.

Retrieval augmented generation

Connect foundation models with relevant enterprise information to produce more contextual and grounded responses.

Enterprise search and knowledge

Create conversational and intelligent ways to discover information across organizational knowledge sources.

Content intelligence

Use AI to summarize, classify, extract, transform, and generate content around defined business requirements.

Conversational experiences

Build natural language interfaces for customer, employee, product, and operational experiences.

Application integration

Embed Generative AI capabilities into existing products, applications, portals, and business workflows.

How it works

Ground AI in the knowledge your business already has

Connect

Bring together the documents, data, applications, and knowledge sources relevant to the use case.

Retrieve

Identify the information most relevant to a user’s request or task.

Ground

Provide appropriate context to the model so responses reflect available business information.

Generate

Create useful responses, summaries, analysis, or content around that context.

Validate

Introduce citations, controls, evaluation, or human review based on the requirements of the application.

Use cases

Put Generative AI where information creates value

Generative AI can support a broad range of experiences when the use case is built around a clear information or productivity problem.

Enterprise knowledge assistants

Help employees find answers across policies, documentation, procedures, product information, and organizational knowledge.

Customer support experiences

Give customers and support teams faster access to relevant product, service, and support information.

Document intelligence

Extract, summarize, compare, classify, and interact with information contained in documents.

Research and analysis

Help teams explore large amounts of information and synthesize it into usable insights.

Developer productivity

Assist engineering teams with technical knowledge, documentation, code related workflows, and software development tasks.

AI powered product experiences

Embed natural language and generative capabilities directly into digital products and customer applications.

Business outcomes

Turn enterprise knowledge into business advantage

Faster access to information

Help employees and customers find relevant knowledge without manually searching across multiple sources.

Higher knowledge worker productivity

Reduce time spent reading, summarizing, organizing, and transforming information.

Better customer experiences

Create more conversational and context aware ways for customers to interact with information and services.

More accessible organizational knowledge

Make valuable information easier to use across teams and roles.

Faster product innovation

Add intelligent capabilities to existing applications or create new AI powered digital experiences.

Greater value from existing information

Put documents, knowledge bases, and enterprise data to work in new ways through intelligent applications.

Technology ecosystem

Technologies for production ready Generative AI

Technology choices depend on the use case, existing environment, integration requirements, security needs, and production operating model.

OpenAI
Anthropic
Amazon Bedrock
Azure AI
Google Cloud Vertex AI
LangChain
LlamaIndex
vector databases
embedding models
cloud native infrastructure
FAQs

Common questions about Generative AI

Answers to common buyer questions about building, operationalizing, or scaling this AI capability.

Start with a business problem rather than a model. Strong opportunities often involve information that is difficult to access, repetitive knowledge work, high volume interactions, or product experiences that can benefit from natural language intelligence.

Yes, when the application is designed to securely connect approved enterprise information with the model. The architecture and access controls should reflect the sensitivity and governance requirements of that information.

Retrieval augmented generation, or RAG, retrieves relevant information from approved sources and provides that context to a model when generating a response. This can make responses more relevant to the organization’s own knowledge.

Depending on the use case, techniques can include grounding responses in trusted information, retrieval design, structured prompts, output constraints, evaluation, citations, validation, and human review.

No. We take a model agnostic approach and select models and platforms based on the application’s requirements, including capability, latency, security, integration, and economics.

Yes. We can help address the architecture, retrieval quality, integrations, evaluation, security, observability, infrastructure, and deployment requirements needed for production use.

Start a conversation

Let’s solve your next technology challenge together

Whether you want to unlock enterprise knowledge, build an AI assistant, create a smarter customer experience, or add Generative AI to an existing product, we can help turn the idea into a production ready application.

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